Verifying Your win96jili Account
Account verification is the step that keeps your balance yours. We ask for a government-issued ID and a selfie during the KYC process — standard practice that confirms your identity matches the wallet details on file. A verified account unlocks higher withdrawal requests and removes hold flags on your balance. The documents you submit are handled under our account security policy; they
aren't shared beyond the verification process. If a withdrawal is held pending verification, complete the steps inside your account settings and resubmit — it's a one-time process for each account.
- Submit a valid ID — Upload a clear photo of a Philippine government-issued ID — passport, driver's licence, or postal ID are all accepted during the review.
- Send a selfie — A live selfie matching your ID photo confirms the account belongs to you. Follow the on-screen frame for a clean, accepted image.
- Wait for review — Our account team reviews your documents. You'll receive a notification inside the app or browser session once verification is complete.
- Account unlocked — With a verified account, your withdrawal path is clear and your balance is protected against unauthorised access or duplicate-account flags.